Managed Solutions, Services & Hosting

SOLUTIONS

  • Full 24/7/365 monitoring, ticketing, alerting and remediation by Mid-Range technical personnel
  • Local or remote support
  • Back up, vaulting and high availability management
  • For all Intel based & multi-vendor storage environments
  • For all IBM Power Systems including iOS, AIX & Linux
  • For all Microsoft, VMWare & Veeam environments
  • For all Spectrum Control (TSM) environments
  • For all customer hosted, Mid-Range hosted or Azure, AWS & SoftLayer hosted environments
  • For all JD Edwards environments including full Mid-Range JD Edwards Private Cloud
  • For all JD Edwards CNC environments
  • CNC support local or remote
  • Application development
  • Performance analysis and tuning
  • Full application project management
  • Full application management
  • Full application outsourcing
  • Enterprise software consulting
  • Enterprise integration solutions
  • Enterprise security solutions
  • Business process management
  • Access to over 35 senior JD Edwards consultants
  • Disaster recovery planning
  • Vulnerability assessment
  • Backup and recovery audit and design
  • Continuous and high availability consulting
  • Raised floor data center facilities
  • UPS, backup generator, and HVAC
  • Complete security and monitoring system
  • First come, first serve access to servers in the event of a disaster
  • Annual DR test time
  • No declaration fees
  • Access to required equipment in the event of disaster
  • Internet VPN access
  • 140 seats available for client disaster recovery
  • 24/7 access to state-of-the-art data center facilities with HVAC, UPS, and backup generator
  • Colocation space
  • Dedicated equipment (client provided)
  • No declaration fees
  • Internet VPN access
  • Up to 140 seats available for client disaster recovery
  • Multiple network suppliers
  • Solution design and fulfillment
  • High availability implementation services
  • Solutions management
  • Colocation services
  • Your own remote backup solution hosted at our data center(s)
  • 140 seats for client disaster recovery
  • Redundant telecom fiber: Bell · AllStream · Rogers and Cogeco Networks
  • 3 megawatt power feed
  • Diesel generator/UPS, closed loop chilled water system
  • Complete security and monitoring system
  • Raised floor environment with caged environments available
  • Includes licenses for all software required
  • an annual risk assessment
  • 12 monthly reports on up to 10 Security topics
  • experts from Help Systems and Mid-Range to review the results with you and provide remediation

SERVICES

MID-RANGE TECHNICAL SERVICES

Mid-Range understands that your service needs are unique. We know that to provide the best possible service solution for your company, we need to tailor a package specifically for you. Consequently, we work closely with you to assess and audit your needs so we can design a package that will save you time and money, as well as ensure you receive the service you need, when you need it.

The technical services we provide include:

Hosting:

Free your staff to innovate and grow your business by letting us handle your routine monitoring and maintenance.

  • Backup and Recovery:
    • Backup Audits
    • Backup and Recovery Strategies and Implementations
    • Data Replication
  • Security:
    • Security Audits
    • Security Implementations
    • Encryption Implementations
    • High Availability and Data Vaulting Implementations

MULTIPLE VENDOR HARDWARE INSTALLATION SERVICES

  • Install:
    • Set up Logical Units
    • Load Software
    • Load Current Operating System
    • Firmware Upgrades
    • Operating System Upgrades (AIX and IBM i)
    • Storage, Tape, Power Systems, Intel
    Software Installation Services:
    • IBM Tivoli, OS/400, AIX, BRMS
    • Microsoft
    • VMware
    • Veeam
  • VMware:
    • Physical to Virtual Studies
    • Physical to Virtualization Planning
    • Configuration
    • Migration
    • Health Checks
    • Monitoring
    Help Systems Products:
    • Setup
    • Configuration
    • Monitoring
Data Center Relocation Services:

Server, storage, and network migration and relocation

Mid-Range

What’s your core competency? Chances are it has little to do with IT. You need IT, of course. You just don’t need to manage it, staff it, or own it. By taking advantage of our managed services, hosting, outsourcing, and facilities management solutions, you may not even need to have IT on your site.

It makes good business sense. In fact, when the full cost of in-house data centers is taken into account, Mid-Range outsourcing can save your organization 20-50%.

Don’t worry about force fits or one-size-fits-all templates. We will tailor the solution to meet your business needs, whether you have servers on-site or want to take advantage of our data centers.

Think about it. Are your servers on raised floors? Are they backed up by UPS and generator? Are they on separate power grids and separate telephone company central office switches? They would be if your IT needs were hosted by Mid-Range.

Bottom Line: Mid-Range outsourcing can cost 20-50% less than running your IT applications in-house.