No matter how big a business is, its success ultimately depends on how it attracts, manages, and retains customers. Customer relationship management (CRM) tools have long been used by large enterprises, but now midsize businesses want to gain the benefits of CRM without breaking the bank.
Oracle CRM On Demand eliminates many of the headaches associated with traditional in-house software. By eliminating the need for an up-front capital investment, the cost to implement is significantly lower than an in-house solution. The resources required for implementation and the time needed is also shortened. Customers benefit from instant deployment of new versions, the ability to do simple customizations, the security of reliable infrastructure, as well as a platform that can be easily scalable.
With Oracle CRM On Demand you can harness a wide range of sales, marketing and service features in an easy-to-use and highly cost effective cloud solution. Oracle CRM On Demand enables organizations of all types and sizes to:
- Get smarter—with contextual intelligence, real-time and historic analytics, and adaptive business planning.
- Get more productive—with integrated sales and marketing in the cloud, Outlook/mobile integration and industry specific solutions.
- Get the best value, period—with a lower total cost of ownership, enterprise grade security and your choice of multi-tenancy or single-tenancy options.