No matter how big a business is, its success ultimately depends on how it attracts, manages, and retains customers. Creating loyal customers is important because it costs your company less to retain customers than to gain new ones. Customer Relationship Management (CRM) tools have long been used by large enterprises. Now, midsize businesses want to gain the benefits of CRM without breaking the bank.
Oracle CRM On Demand eliminates many of the headaches associated with traditional in-house software. With no need for an up-front capital investment, the implementation cost is significantly lower than an in-house solution. This solution also reduces the resources and time required for implementation. Customers enjoy instant upgrades, simple customizations, the security of a reliable infrastructure, and the platform’s scalability.
With Oracle CRM On Demand, you can harness a wide range of sales, marketing, and service features in an easy-to-use and highly cost-effective cloud solution. Oracle CRM On Demand enables organizations of all types and sizes to:
- Gain Insight: Contextual intelligence, real-time and historic analytics, and adaptive business planning helps your business personalize the customer experience for greater customer satisfaction.
- Boost Productivity: Integrated sales and marketing in the cloud, Outlook/mobile integration, and industry-specific solutions helps streamline business processes and reach your customers more effectively.
- Get the best value, period: A high-quality CRM can be a reality for any business because of the lower TCO, enterprise-grade security, and multi-tenancy or single-tenancy options.